Leak Credit Eligibility
In some instances,
Leak in a home or business service line: In the event of a leak that results in loss of water that does not enter the sewer system, residential customers may qualify for a partial credit for wastewater once in a rolling 12-month period if repair of the leak is documented. A customer may also qualify for a partial water credit.
Leak in a pool: You may receive one pool credit per year if the pool must be drained and refilled because of a repair. The pool credit will be on wastewater charges only.
A new pool fill or filling a pool for the season: Consistent with regional water conservation guidelines,
Credit for irrigation use: Consistent with regional water conservation guidelines,